Useful Links
How to use this page
We have grouped together sets of useful links based on some broad criteria. They are shown in the panels below. Locate something you want to learn more about and click on the title or the small plus symbol to the right of each entry. The panel will expand to show you the information. If you choose another panel it will close the first, and open the seconds. The page is organised in this way to make it easier for mobile users to access the information.
Local Government Services
Do you offer a collection service for items I want to donate?
We do not currently offer a collection service.
How do I know what you need?
The easiest way to find what we’ve been up to and what our current needs are is by liking or following us on Facebook (link to Facebook page). You can also sign up to receive emails (link to newsletter page)
Do you have a list of what you accept and what quality do the items have to be in?
We post regular updates to our Facebook page with items we are accepting, or you can take a look on the Donation Guide (link to this document) Items must be in excellent preloved or new condition. If you would give it to your best friend, then we will take it!
Do I need to clean the items I am donating?
Yes, please. We are a small team of volunteers, and we work in a small space with no facilities to wash goods. For further information, please refer to our Donation Guide (link to this document)
Local Food Banks
Do you offer a collection service for items I want to donate?
We do not currently offer a collection service.
How do I know what you need?
The easiest way to find what we’ve been up to and what our current needs are is by liking or following us on Facebook (link to Facebook page). You can also sign up to receive emails (link to newsletter page)
Do you have a list of what you accept and what quality do the items have to be in?
We post regular updates to our Facebook page with items we are accepting, or you can take a look on the Donation Guide (link to this document) Items must be in excellent preloved or new condition. If you would give it to your best friend, then we will take it!
Do I need to clean the items I am donating?
Yes, please. We are a small team of volunteers, and we work in a small space with no facilities to wash goods. For further information, please refer to our Donation Guide (link to this document)
What else can I donate?
New mums deserve a bit of looking after too. The occasional treat – such as a nice shower gel or soothing hand cream – is always appreciated.
We also accept sealed sanitary products which we include in the bundles. Sadly, purchasing these necessities is simply not an option for all.
Next: Navigation
West Berkshire Council
Council Offices, Market Street, Newbury, RG14 5LD
General Enquiries: 01635 551111
Web: http://www.westberks.gov.uk/
West Berkshire Adult Social Care Advice
West Berkshire Contact & Advice Service
West Point House
West Street
Newbury
RG14 1BZ
01635 503090
child@westberks.gov.uk
West Berkshire SEN and Disability Services- Local Offer
Food Banks West Berkshire
The foodbank works using a voucher referral system, more information can be found here.
Website: https://westberks.foodbank.org.uk/
Newbury Foodbank Centre
Address: Salvation Army Hall, 8 Northcroft Lane, Newbury, RG14 1BU
Tel: 07955 626621
Thatcham Foodbank Centre
Address: Thatcham Baptist Church, Wheelers Green Way, Thatcham, RG19 4YF
Tel: 07955 626621
Hungerford Foodbank Centre
Address: Hungerford Methodist Church,Bridge Street, Hungerford, RG17 0EH
Tel: 07955 626621
Lambourn Valley Foodbank Centre
Address: Sacred Heart Church Hall, Baydon Road, Lambourn, RG17 8NU
Tel: 07955 626621
National Organisations
Association of Post Natal Illness
Offering women and families affected by post-natal illnesses support, education and information, via telephone helplines, online support of through postal services.
Web: https://apni.org/
Birth Trauma Association
Offering emotional and practical support to women suffering from Post Natal Post Traumatic Stress Disorder (PTSD) or birth trauma. It is estimated that in the UK alone, this may result in up to 20,000 women a year developing Post Traumatic Stress Disorder (PTSD). Also, as many as 200,000 more women may feel traumatised by childbirth and develop some of the symptoms of PTSD.
Care for the Family - help for bereaved parents
Care for the Family offer support for parents who have lost a child.
Through discussion with parents they have developed a list of ‘Dos and Donts’ which are useful for anyone working with or supporting
bereaved parents. This list is available from the Home-Start Spelthorne Office.
website: www.careforthefamily.org.uk
Home-Start (UK National Office)
For more information about the national organisation of
Home-Start.
Tel: 0800 068 6368
website: www.home-start.org.uk
Fire Safety
Last year over 200 people died in fires in the home. You are at least
4 times more likely to die in a fire in the home if there is no working
smoke alarm. 500 children under the age of 11 are injured and 11
are killed in fires in the home in England every year.
In the event of a fire GET OUT, STAY OUT and call 999.
For information on fire safety see www.direct.gov.uk/firekills
Money Saving Expert
Useful advice making your money go further, special offers etc.
website: www.moneysavingexpert.com
NHS Direct
Useful site for information and advice from online medical staff.
Tel: 0808 2000 247
website: www.nhsdirect.nhs.uk
NHS Services
Feeling poorly? Had a minor accident? Dont just go to A&E…
NHS services are available elsewhere so if it is not a serious emergency try the following:
PHARMACIST – Who is a health care professional and can provide advice and treatment for common conditions such as diarrhoea, headache, sore throat, coughs, minor illnesses and skin conditions.
GP – Your GP is your first point of call for on-going illnesses or injuries.
WALK-IN CENTRE – If you have an urgent but non-life threatening injury or illness, e.g. cuts, sprains, strains, minor burns or scalds.
To find the right treatment visit website: www.nhs.uk
MIND
Provides advice and support to any person experiencing a mental health problem. MIND Also campaign to improve mental health services, raise awareness and promote understanding.
Web: www.mind.org.uk
Pandas Foundation (Pre and Postnatal Depression Advice and Support)
PANDAS provice help to improve the lives of people affected by Pre (Ante) and Postnatal illness, for those living with Antenatal Depression, Postnatal Depression, OCD, Anxiety, Psychosis and their family and carers. Advice and support is available.
Visit the website www.pandasfoundation.org.uk or see their Facebook page www.facebook.com/PANDASFoundation.
Rethink Mental Illness
A charity that believes a better life is possible for the millions of people affected by mental Illness. For 40 years it has brought people together to support each other through services, groups and campaign.
Web: www.rethink.org
SANE
Offering emotional support and information to anyone affected by mental health problems through their helpline, email services and their online Support Forum where people share their feelings and experiences.
Web: www.sane.org.uk
Sovereign Housing Association
Sovereign is a social business and one of the largest housing associations in the country, providing over 56,000 homes for around 130,000 people in housing need across the south and south west of England.
Web: www.sovereign.org.uk
Women's Aid
Working to end domestic violence against women and children.
Tel: 0808 2000 247
website: www.womensaid.org.uk
Family Hubs in West Berkshire
Children Centres/Family Hubs provide a range of services and activities to all local families with children aged 0-19, from early years education and childcare to health services, information and advice services.
Central Family Hub
Web: Central Family Hub - West Berkshire Council
Address: Central Family Hub, Park Lane, Thatcham, RG18 3PG
Tel: 01635 865318
West Family Hub
Web: West Family Hub - West Berkshire Council
Address: Victoria Park Nursery School & Family Hub Victoria Park
Newbury, RG14 1EH
Tel: 0163531143
East Family Hub
Web: East Family Hub - West Berkshire Council
Address: East Family HUB, Curtis Road, Calcot, Reading, RG31 4XG
Tel: 01189 456157
Local Organisations
Cruse Bereavement Care
Offering support and help to those who are grieving following the death of someone close.
Web: www.crusewestberks.org
Tel: 01635 523573
Daisy’s Dream
A support service which responds to the needs of children and families affected by life threatening illness or bereavement, across Berkshire and the surrounding areas.
Web: https://www.daisysdream.org.uk/
Tel: 0118 934 2604
Eight Bells for Mental Health
Supporting people affected by mental health across West Berkshire.
Web: Eight Bells for Mental Health – Registered charity number 1194377 (eightbellsnewbury.co.uk)
Tel: 07786 707646
Email: coordinator@eightbellsnewbury.co.uk
Newbury Twins Club (TAMBA)
A local support group for parents of twins. TAMBA also offers support and information for parents of triplets and multiples.
Web: https://www.tamba.org.uk/clubs/south-clubs/newbury-twins-club
Email: rachaellorman@hotmail.co.uk
Reducing the Risk of Domestic Violence (West Berkshire)
Information and advice service online.
Web: Reducing the Risk | Dedicated to the safety of adults and children at risk of domestic abuse
Talking Therapies (Berkshire)
A service which helps and supports adults and families with anxiety, depression, stress and phobias.
web: Sign up to Talking Therapies
Email: talkingtherapies@berkshire.nhs.uk
Tel: 0300 365 2000
Time 2 Talk West Berkshire
An independent charity promoting the mental health and emotional wellbeing of young people aged 11-25 in West Berkshire. It offers free, at the point of delivery, counselling services at Broadway House, Newbury, local schools and GP surgeries, as well as delivering talks, seminars and courses.
Web: http://t2twb.org/
Email: office@t2twb.org
Tel: 01635 760331
West Berkshire Citizens Advice
Offering free, impartial, independent and confidential advice about a wide range of subjects including legal and money/debt worries.
Web: Citizens Advice West Berkshire – A local charity for people who live and work in West Berkshire
Tel: 08444779980
West Berkshire Domestic Abuse Helpline
This service provides services for men and women (including young people) who are experiencing domestic abuse; refuge placements, one to one support, group work and independent advisors outreach.
Tel: 0800 731 0055
West Berkshire Special Educational Needs and Disabilities Information Advice and Support Services (SENDIASS)
Providing information, advice and support to parents or carers of a young person aged 0-25 years with a disability and/or special educational need, and to young people with a disability and/or special educational need aged 16-25.
Web: Welcome - West Berkshire SENDIASS
Tel: 0300 303 2644
West Berkshire Young Carers Project
Supporting children and young people with caring responsibilities.
Email: EarlyRHub@westberks.gov.uk
Information Leaflet (PDF): Young carers in West Berkshire | West Berkshire Directory
Tel: 01635 503090

